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Quality control inspection at Neveitalia furniture factory

Контроль качества мебели | 10-балльная система контроля качества

Каждое устройство, покидающее наш завод в Фошане, проходит 10-балльную проверку качества. Наш уровень дефектов: менее 0,5% по всем отгрузкам 2025 года. Вот как именно мы

10-Point QC 0.5% Defect Rate SGS / BV / TUV Welcome

Our 10-Point Quality Control System

Each inspection point is documented with photos and logged in our QC database. Buyers receive a full inspection report with every shipment.

Raw Material Verification

Every batch of timber, foam, fabric and hardware is checked against purchase specifications. Foam density tested at 35-45 kg/m³. Fabric weight, color fastness and composition verified before cutting.

Frame Integrity Test

Assembled frames undergo a 150 kg static load test for 30 seconds. Corner joints inspected for glue coverage and screw/bolt torque. Any frame that flexes beyond 3 mm is rejected.

Suspension & Webbing Check

Spring tension and elastic webbing spacing verified per model spec. Hand-tied knots counted. Sag test performed with 80 kg distributed weight for 60 seconds.

Foam Fit & Density

Cut foam pieces matched to pattern templates within 2 mm tolerance. Density spot-checked with calibrated gauge. Fire-rated foam certificates cross-referenced per order (CAL 117 / BS 5852).

Fabric Panel Inspection

Each cut panel inspected for weave defects, color consistency and pattern alignment. Panels numbered and matched to frame. Defective panels recut immediately – no rework allowed.

Seam & Stitch Quality

Double-stitched seams checked at 3 mm stitch density. French seams on visible edges. Thread tension tested by hand-pull. Any skipped stitch triggers full seam redo.

Upholstery Fit & Finish

Fitted covers inspected for wrinkles, misalignment and tension uniformity. Piping straightness checked with laser guide. Button tufting depth and spacing verified against approved sample.

Dimensional Accuracy

Finished piece measured against approved drawings: overall width, depth, height, seat height, arm height. Tolerance: ±5 mm. Pieces outside tolerance are not packed.

Function & Stability Test

Recliner mechanisms cycled 50 times. Swivel bases rotated 360° under load. Legs torque-checked. Drawer slides (if applicable) opened/closed 30 cycles. Floor protection verified.

Final Visual & Packing QC

Full visual inspection under 500-lux lighting. Surface photographed from 4 angles. Wrapped in foam + PE film, corner-protected, boxed. Packing list cross-checked against order manifest.

Neveitalia in-house QC testing lab with foam density gauge

In-House Testing Equipment

Our QC lab is equipped for daily production testing. No need to wait for external labs on routine checks – results in minutes, not weeks.

  • Foam density gauge – calibrated monthly, ±0.5 kg/m³ accuracy
  • Martindale fabric abrasion tester – 40,000+ rub cycles verified
  • Color fastness light box – D65 / TL84 / UV source comparison
  • Static load frame – 300 kg capacity for frame and suspension testing
  • Moisture meter for kiln-dried timber – target 8-12% MC
  • Stitch density ruler and seam strength pull tester
  • Digital calipers and laser distance measurer for dimensional QC

Quality Results: The Numbers

Tracked across all production lines and verified by third-party pre-shipment inspections.

0.5%Уровень дефектовAcross all 2025 shipments
10QC CheckpointsOn every single unit produced
100%Photo Documented4-angle photos per finished piece
48hReport TurnaroundQC report delivered within 48 hours

Third-Party Inspection Welcome

We actively encourage independent verification. Your inspector has full access to our production floor, QC records and material certificates.

SGS

Pre-shipment inspection and container loading supervision. We coordinate scheduling and provide all documentation in advance.

Bureau Veritas

Full factory audit and product conformity assessment. BV reports accepted for EU and Middle East market compliance.

TUV

Product safety testing and certification support. TUV test data used for CE marking and German market entry.

Request QC Report Sample

Quality Control FAQ

Common questions from buyers about our QC process and inspection policies.

Могу ли я отправить своего собственного инспектора по контролю качества на фабрику?

Yes. We welcome SGS, Bureau Veritas, TUV or your own appointed inspector at any stage of production. We provide full access to the production floor, material storage and QC records. Please give us 48 hours notice to arrange access and documentation.

Что произойдёт, если при проверке будет обнаружен дефект?

Any unit that fails a QC checkpoint is pulled from the line immediately. Depending on the defect type, it is either reworked (minor sewing issues) or scrapped and rebuilt (frame or structural defects). You are notified with photos within 24 hours. Replacement units are produced at no additional cost.

Предоставляете ли вы отчеты по контролю качества с каждой поставкой?

Yes. Every shipment includes a QC report with: pass/fail status per unit, 4-angle photos of finished pieces, material certificates (foam density, fabric composition, fire rating), and dimensional verification data. Reports are delivered in PDF within 48 hours of packing completion.

Каков ваш процент брака и как он измеряется?

Our defect rate is under 0.5%, measured as the percentage of units requiring rework or replacement out of total units shipped. This is tracked monthly across all production lines and verified by third-party pre-shipment inspections when requested by buyers.

Могу ли я запросить конкретные дополнительные проверки контроля качества для моего заказа?

Absolutely. For hotel projects and OEM orders, we regularly add custom checkpoints: specific load tests, fabric rub cycle verification, color matching under designated light sources, or packaging drop tests. Share your QC checklist and we will integrate it into our process.

How do you handle quality claims after delivery?

If a defect is discovered after delivery, send us photos and the unit serial number (printed on every frame). We assess within 72 hours. Confirmed manufacturing defects are covered: we ship replacement parts or units at our cost, or credit your next order. Our 2025 claim rate is under 0.3%.

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